Troubleshooting Steps #
When tasks don’t behave as expected, start with these basics before diving into specific error guides:
- Basics — Double check your feed is active.
- Check Conditions — Ensure feed conditional logic isn’t blocking task creation.
- Permissions — The connected account must have access to the selected projects, sections, assignees, tags, collaborators, and custom fields.
- Simplify — Temporarily remove mapping or conditions to isolate the cause.
- Check Other Docs — Review the specific troubleshooting topics in this section (e.g., backup tasks, dropdown issues, etc.).
- Contact Support — If issues persist, include feed settings screenshots, error messages, and logging details.
