Batches Not Sending / Cron Not Running

If batches aren’t going out, the issue is often related to WordPress cron or the initial 5‑minute review window.

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5-Minute Window #

• Every batch waits five minutes in “Pending” before it begins sending.
• This buffer lets you preview or cancel before the first email leaves.
• Don’t expect instant delivery — check the timestamp to see when it was created.

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Hourly Cron Process #

• WordPress cron jobs power the actual delivery of messages.
• By default, the plugin runs an hourly job that processes batches in line with your limits.
• If cron is disabled or not firing (common on some hosts), emails won’t send.

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Manual Cron Toggle #

• Go to Global Settings → Cron Job Toggle & Next Run.
• If you see “No cron scheduled,” click the button to re‑schedule it.
• The interface also shows the next scheduled run so you can confirm it’s active.

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Host-Level Cron #

• Some hosts disable WordPress cron entirely.
• In those cases, set up a server‑level cron to hit wp-cron.php regularly.
• Check with your hosting provider’s docs for instructions.

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By checking the 5‑minute window, verifying the cron job, and re‑scheduling if needed, you can usually get batches flowing again quickly.